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Mar 12

RPS Worldwide

RPS Worldwide

Okay, so I had my first depth collection agency call me today and I have to say someone needs to educate them on how to go about collecting a debt.

1. Find out if anything is even owed before you start accusing people of things.

Jay calls up and starts accusing me of hiring a company to design a website and then refusing to pay for it. He had it half right, I am the one that designed the website and his client is the one that refused to pay for it.

2. First party agencies typically get involved earlier in the debt collection process and have a greater incentive to try to maintain a constructive customer relationship. That’s from Wikipedia

When I tried to explain everything to Jay and help him get his facts straight he hangs up on me. Come on Jay, grow up. Jay also claimed to be an attorney but then that was just Jay getting his facts confused again.

I call back and ask for his boss and I get William. I guess they hire people at RPS Worldwide based on how immature and disrespectful they can act.
Here are the facts for the RPS Worldwide employees.

I might have refunded the money up until the point that you idiots called up and showed your level of intelligent. As it is now I’d spend $10,000.00 to keep from paying $2,000.00. Had you been nice I might have refunded the money even though I don’t owe the money.

Had you guys looked into the matter a little more you could have be shown the finished site and seen that your client owes me money. But again, you decided to act like asses before finding out the facts.

So…to anyone thinking about hiring RPS Worldwide, I’d rethink the matter. In life things happen, I’ve seen people down on their luck one day and on top of the world the next. If a customer owes you money sending a bunch of immature asses after them will only make things worse.

In this case I don’t even owe this guy money, he owes me money and had he not called RPS Worldwide I would have tried to work something out with him, even a refund. But as it stands now RPS Worldwide has made me mad enough to come here and write this post about them.

Figure out away to get your money back without hiring RPS Worldwide, they will only make matters worse.

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